Cybersecurity IT Support Problem Solver
Building toward a cybersecurity-focused career through hands-on support experience, technical projects, certifications, and continuous learning.
Central Florida
Pursuing B.S. in Cybersecurity & Information Assurance
CompTIA Security+ CompTIA Network+ CompTIA A+
English & Spanish
Projects
Earned
Skills & Technologies
Years
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Explore the hands-on projects I’ve built and documented.
View ProjectsCertifications, education, and technical training.
View CredentialsTools and technologies I use to solve technical problems.
View ToolkitRoles, responsibilities, and real-world impact.
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Get in ContactHands-on projects covering security assessment, systems administration, and vulnerability exploitation.
Conducted a scoped penetration test across a multi-host Windows environment, identifying vulnerabilities, exploiting systems, analysing credentials, moving laterally, discovering artifacts, and producing remediation recommendations.
Case Study Coming SoonBuilt and documented a virtual Windows domain environment with Active Directory, DNS, DHCP, file services, Group Policy, organizational units, domain users, and a Windows client.
Case Study Coming SoonDiscovered and exploited an SMB vulnerability in an isolated Windows lab, gained a Meterpreter session, enumerated the host, and retrieved designated files.
Case Study Coming SoonIndustry-recognized certifications and credentials that validate my cybersecurity expertise.
Core IT skills covering hardware, software, networking, and troubleshooting.
Networking concepts, infrastructure, operations, security, and troubleshooting.
Cybersecurity principles, threat management, risk mitigation, and secure operations.
Academic certificates earned through Valencia College programs.
Foundations of cybersecurity principles, security operations, and risk management.
Linux system administration, services, and security hardening.
Network design, configuration, and infrastructure management.
Technical support, troubleshooting, and end-user IT support.
Microsoft Office Specialist certifications demonstrating productivity skills.
Document creation, formatting, and professional writing.
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Presentation design, visual storytelling, and delivery.
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Data analysis, formulas, charts, and reporting.
View CertificateTools and technologies I use across cybersecurity labs, systems administration, networking, and technical support.
Advanced penetration testing distribution.
Security testing & lab environments
Penetration testing framework for exploit development.
Vulnerability exploitation & validation
Advanced payloads and post-exploitation capabilities.
Post-exploitation sessions & host enumeration
Network discovery and security auditing.
Network discovery & service enumeration
Network protocol analyzer and traffic inspection.
Packet capture & traffic analysis
Identify, evaluate, and prioritize security vulnerabilities.
Risk identification & remediation prioritization
Identify and validate weaknesses through controlled security testing.
Manage permissions, authentication, and user access to systems and resources.
Examine digital evidence, system activity, and artifacts during investigations.
Review account credentials, authentication data, and access-related risks.
A proven track record of delivering technical solutions, driving customer success, and solving real-world problems.
Albion Ventures LLC
Provides bilingual technical support for internet service and customer equipment, resolving daily connectivity and provisioning issues, troubleshooting network and device problems, and documenting findings while escalating infrastructure concerns.
Concentrix
Delivered technical support by resolving hardware, software, account, and connectivity issues, guiding customers through clear step-by-step solutions, documenting each interaction, and maintaining strong customer satisfaction and resolution performance.
Boost Mobile
Assisted customers with mobile devices, account access, service configuration, and technical troubleshooting while supporting daily sales goals, maintaining accurate records, and building strong customer relationships.
Open to new opportunities in IT support, cybersecurity, and technical operations. Let’s build something great together.
Central FloridaFor opportunities, collaborations, or a quick hello.
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